Retailing during the COVID-19 lifecycle: a bibliometric study

PurposeCOVID-19 disrupted the lives of consumers across the globe, and the retail sector has been one of the hardest hits. The impact of COVID-19 on consumers' retail choice behaviour and retailers' responses has been studied in detail through multiple lenses. Now that the effect of COVID-19 is abating, there is a need to consolidate the learnings during the lifecycle of COVID-19 and set the agenda for research post-COVID-19.Design/methodology/approachScopus database was searched to cull out academic papers published between March 2020 and June 6, 2022, using keywords;shopping behaviour, retailing, consumer behaviour, and retail channel choice along with COVID-19 (171 journals, 357 articles). Bibliometric analysis followed by selective content analysis was conducted.FindingsCOVID-19 was a black swan event that impacted consumers' psychology, leading to reversible and irreversible changes in retail consumer behaviour worldwide. Research on changes in consumer behaviour and consumption patterns has been mapped to the different stages of the COVID-19 lifecycle. Relevant research questions and potential theoretical lenses have been proposed for further studies.Originality/valueThis paper collates, classifies and organizes the extant research in retail from the onset of the COVID-19 pandemic. It identifies three retail consumption themes: short-term, long-term reversible and long-term irreversible changes. Research agenda related to the retailer and consumer behaviour is identified;for each of the three categories, facilitating the extraction of pertinent research questions for post-COVID-19 studies.

CRISIS CHALLENGES FOR CUSTOMERS AND RETAILERS IN HUNGARY

Our paper gives an analytical evaluation of customer and retail responses to today's market and nonmarket-related challenges. In the first part of the study, we deal with the classification of crises and review the international literature on the relationship between crises and consumption. We then focus on analyzing the effects of the COVID-19 pandemic and the war between Russia and Ukraine on trade and consumption. In the third main part of the study, we review the effects of the already mentioned crises on domestic trade and shopping behaviours. Finally, we examine the effects and new challenges of today's crises on retail strategies and identify the main areas that, with proper management, can make commercial companies "crisis-resistant”. In the paper mixed methods (primary and secondary data collection and analyses) are used for reaching a best-possible insight into these fast-altering consumption and retail processes. Our novel findings can be categorized into consumption-related (demand-side) challenges and retailerrelated (supply-side) responses. In our research on consumption the impact of fear from infection, price sensitivity, age and some other factors on shopping behaviour are examined, along with shop and delivery preferences based on online surveys conducted during the COVID-waves. In the supply-side analysis the possible retail measures and responses are summarized based on secondary data collection and analysis © 2022, DETUROPE.All Rights Reserved.

Role of e-commerce and resource utilization for sustainable business development: goal of economic recovery after Covid-19

This study seeks to granularly document the fundamental aspects of the pandemic and its effect on the global scale and environmental steadiness. Structural equation modeling (SEM) is therefore utilized to analyze these constructs. The study results show that the pathway coefficient for the parameters, such as health awareness, naturalism, mediation, personal development, sustainability, sociability, empathy, and cooperation, illustrates that the parameters directly impact pandemic control and management. At the same time, the lockdown and social distance rules attain dire consequences on the “conventional” retail property sector. It might speed up the evolution procedure of different conduits retail plus the channel coupling performance of physical stores and, hence, cause changes in urban areas–retail sector. The pandemic isn’t necessarily leading to the shutdown of retail stores. Nonetheless, it might have a meaningful effect on the retail estate enterprise business. The results show a requirement for the rapid physical shop repositioning performance of different channels firms. The study presents a meaningful understanding and demonstrates many consequences for the retailers, Landlords, and equally policy crafting components tackling urban regeneration plus local economic advancement within the post-covid phase.